By using this Web Site, you accept the policies set forth herein.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you on our Web Site, in our stores and at promotional events.
We take appropriate physical, electronic and administrative steps to maintain the security of Personal Information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections to guard against unauthorized access. Our Web Site uses encryption technology, such as Secure Sockets Layer (“SSL”), to protect your Personal Information during data transport. SSL encrypts ordering information such as your name, address and credit card number. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL. Your browser may give you a pop-up message that you are about to enter a secure area. Our customer service center also operates over a private, secure network. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card information. Please do not email us your credit card information.
The information we collect
Generally, you may browse the Web Site without providing any Personal Information. However, we may ask you to provide Personal Information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.
We receive and store Personal Information that you enter on the Web Site and may provide such Personal Information to our Customer Service Center. For example, we may collect the following Personal Information: your name, address, billing address, telephone number, birth date, demographic information and e-mail address. If you use a credit or debit card or pay by check, we also collect your account information. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this Web Site, our web server also automatically collects Anonymous Information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, including improving our Web Site design and product assortments, customer service, and special promotions.
SmokeXMirrors will not collect/store credit/debit cards details.
How we use the Personal Information we collect
We use the information we collect for various purposes, including:
// to complete your purchase transactions
// to provide the services you request
// to send you our catalogs and other offerings by mail
// to keep you informed about the status of your orders
// to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest
// to notify you of product recalls or provide other information concerning products you have purchased
// to improve our merchandise selections, customer service, and overall shopping experience
Others with whom we share your information
Affiliates of Smoke X Mirrors: All of the information that we collect, including Personal Information, may be shared among Smoke X Mirrors’ affiliates and service providers. We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations.
Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Marketing Databases: We provide information to marketing databases for direct marketing purposes. You have the right to prevent disclosure of your information in connection with marketing databases. Accordingly, you may object at any time, free of charge, to the use of your Personal Information in connection with a marketing database or withdraw any consent you previously provided to us and we will apply your preferences going forward.
How to Opt-Out
We provide you with a number of choices regarding our handling of your Personal Information. If you wish to be removed from the list of customers provided to marketing databases, or that receive direct mail or telemarketing calls, please write to: Customer Relations at 846 Lincoln Road, 6th Floor, Miami Beach, FL 33139, call toll-free at 1-212-MIRRORS (1-212-647-7677) or email us [email protected]
If you choose to write or email us, please include your name and address, and state one of the following:
- "NO MAIL OFFERS" (if you don't want to receive offers by mail);
- "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
- "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
You may also choose to restrict, or opt out of, the collection or use of your Personal Information when purchasing a product by checking the box to indicate that you do not want the information to be used for direct marketing purposes.
Please note that we do not offer an opt-out from sharing Personal Information about you with Smoke X Mirrors affiliates.
Compliance with Law: We may provide access to Personal Information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.
Cookies, Web Beacons, and how we use them
A "cookie" is a small data file stored by your web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our Web Site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. We use traffic log cookies to identify, which web pages are being used. This helps us analyze data about web page traffic and improve our Web Site in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Thereafter, the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer to a website.
This Web Site is not directed or intended for children under 13 years of age. We do not solicit, collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send e-mail correspondence to anyone who advises that they are under the age of 13. If we later obtain actual knowledge that a user is under 13 years of age we will take steps to remove that user’s Personal Information from our systems. Our online sweepstakes are restricted to entrants who are at least 18 years old.
If you believe that we might have information from a child under age 13, please contact us via email [email protected]
Links to other websites
You will receive promotional e-mails from us only if you have asked to receive them. If you no longer want to receive e-mail from Smoke X Mirrors, you can click on the “unsubscribe” link at the bottom of any e-mail communication from us and hit send. Please allow us at least 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
California Privacy Rights
Under California’s “Shine the Light” law, California residents have the right to request in writing, from businesses with whom they have an established business relationship (1) a list of the categories of personally identifiable information, such as name, address, e-mail address and the type of services provided to that customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the name and addresses of all such third parties. To request the above information, please email us [email protected]
We are happy to provide additional information or answer any questions. Please call us at 1-212-647-7677 or write to us at Customer Relations, Attn: Privacy Matters, 846 Lincoln Road, 6thFloor, Miami Beach, FL 33139.
If you believe that any information we have collected about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Copyright © 2014 Sunshine Records LLC d/b/a Smoke X Mirrors. All rights reserved.